Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect personal information that you voluntarily provide when using our services, including your name, email address, phone number, travel preferences, passport details (when required for bookings), and payment information. We also collect usage data through cookies and analytics tools to improve our website experience.
2. How We Use Your Information
Your information is used to process travel bookings, provide customer support, send booking confirmations and travel updates, process payments, comply with legal obligations, and improve our services. With your consent, we may also send promotional offers and newsletters.
3. Information Sharing
We share your personal information only with travel service providers (airlines, hotels, tour operators) as necessary to fulfil your bookings. We do not sell, trade, or rent your personal information to third parties. We may disclose information when required by law or to protect our legal rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. POPIA Compliance
Stick Nyalungu Travel complies with the Protection of Personal Information Act (POPIA) of South Africa. You have the right to access, correct, and request deletion of your personal information. To exercise these rights, please contact our Information Officer at info@sticknyalungutravel.co.za.
6. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Contact Us
For privacy-related inquiries, please contact us at info@sticknyalungutravel.co.za, call +27 (77) 491 7728, or visit us at 2224 Intaba Estate, Van Rooyen Str, Stonehenge, Nelspruit, 1200.